Polish Interpreter
US Remote
Full time
US-POLISH-EVG
Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone's life every second of every day.
Job Description
Work at Home Bilingual Polish-English Video-Phone Interpreter
Job Title: Polish Interpreter
Location: Work at Home position in US/Canada (positions may not be available in all areas)
Position: Video-Phone Interpreter
Position Overview:
The Polish Video-Telephone- Interpreter is responsible for handling calls on demand and renders the meaning of conversations between Polish and English speakers. The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices. The video and audio interpreting sessions may involve simple or complex, technical or non-technical subjects.
This position does not involve written translation however translators and other skilled linguists are encouraged to apply. The interpreters translate verbally.
**This is a remote position. The Interpreter works from his/her home office. It is essential to ensure a quiet & secure environment**
Essential Job Functions:
Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
Participate in online, video, and audio training sessions.
Deliver interpretation services via video and expediently type data on a company-provided device, such as a laptop, in order to perform the essential functions of the job.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
Maintain punctuality and availability during scheduled work hours.
Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without the client's permission.
Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance, and Law.
Demonstrate commitment to cultural sensitivity and working in a diverse environment.
Qualifications
Fluency in Polish and English and skilled in the associated cultural dynamics.
Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
Education or work experience in language-related fields such as teaching, language assessment, translation, or interpretation preferred.
Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
Must be at least 18 years of age.
Legally authorized to work in the US/Canada.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with LanguageLine Solutions (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).
High school diploma or equivalent.
Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may not be eligible for consideration.
Ability to read and write the requested languages highly preferred.
**Based on your location, a post-offer, a pre-employment background check, and/or drug screen may be required**
Technical Requirements:
High-speed Internet connection for work-related electronic communication. This internet connection should provide download speeds of no less than 5 Mbps and upload speeds of 3 Mbps.
Your home office should provide space for a backdrop of 5 ft by 7 ft and; a desk and chair.
A direct connection from the modem to the desktop or laptop must be used. Cable or fiber optic services are preferred. For optimal connectivity: Satellite service is not permissible.
Must have access to a quiet space free from background noise or distraction.
Physical Requirements:
Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer and webcam the majority of the workday.
Must use a headset for prolonged periods of time.
Must be able to operate company-provided software and systems to perform all aspects of the job.
Must have sufficient manual dexterity to type or write.
Able to lift up to 26 lbs.
May be exposed to moderate noise levels; i.e. computer, audio, telephone.
Apply Here: https://languageline.wd5.myworkdayjobs.com/en-US/LLS_Careers/job/US-Remote/Polish-Interpreter_US-POLISH-EVG